Generate a unique Customer Reference (PCR)

Overview

When you create a Sales Order manually, you may need a customer reference but do not have one from the customer or sales channel.

Planufac can now generate a unique Customer Reference for you. Click Generate next to the Customer Reference field and the system fills in the next unused value, for example:

PCR-1
PCR-2
PCR-3

PCR stands for Planufac Customer Reference.

Each generated reference is unique and never reused. The system tracks the last number issued so you do not get duplicates when entering orders by hand.

Where to find it

Go to Sales
Open or create a Sales Order
Find the Customer Reference field
Click the Generate button next to the field

The field will populate with the next available PCR number (for example PCR-2 ).

You can still type your own customer reference if the customer or channel already provided one. Use Generate only when you need the system to create a unique value for you.

How to use it

Start a new sales order (or open one where Customer Reference can be set).
Complete the usual fields (Origin, Stock Location, Owner, etc.).
Next to Customer Reference, click Generate.
Check the value looks correct (format PCR- + number).
Continue the order as normal.

Tip: Use this for manual orders where you need a reliable unique reference for tracking, paperwork, or shipping/courier flows that expect a reference — without inventing numbers yourself.

When to use it

Situation	What to do
Manual sales order, no customer PO / reference	Click Generate
Customer or channel already gave a reference	Type it manually — leave Generate alone
Integration order that already has a reference	Leave as-is

Notes

Generated values increase by 1 each time (next unused number).
Format: PCR- + number (Planufac Customer Reference).
Numbers are stored so the same PCR is never issued twice.
Additional Reference remains available for any extra free-text notes.